10 Best IT Systems Management Tools – 2023

Systems management Tools can be defined as the monitoring and management of IT systems that ensure an enterprise’s smooth and efficient functioning.

The aspects of system management are wide-ranging and require an efficient methodology for monitoring various systems for effective management.

Efficient implementation of these facilitates the functioning of IT work and reduces system complexity. It helps IT employees manage their work organizationally and be more productive.

It comprises many IT functions or subsets to maintain or improve infrastructure, networks, applications, services, operating systems, etc.

System administration aims to ensure business integrity and provide security by regulating and monitoring various aspects of the system infrastructure.

You need another systems management software and tools to manage your system smoothly and successfully. These tools improve the systems management and monitoring of various IT systems.

These tools help to maintain IT infrastructure, mitigate security, and address performance issues that slow down the workforce.

System management is an important aspect that helps manage and maintain the various components of the system.

This improves the coordination of the various components within the IT environment so that all related components work more effectively and economically, both individually and collectively.

The complexity of IT management underscores the need for effective software solutions that reduce the complexity of IT systems and manage them to improve their performance.

A software management software or tool can be precisely defined as a solution that improves the monitoring and control of system administration and helps organizations achieve their goals and run smoothly and properly.

System management software has many advantages. It increases company productivity and ensures customer satisfaction.

Systems management tools rely on solutions that ensure better internal communication and economically benefit the organization.

Significantly improve collaboration and coordination among IT staff, reducing costly errors and system problems.

Overall, it provides risk management benefits and increases organizational scalability and efficiency. Managing all the systems that make up your IT infrastructure is challenging without suitable systems management tools.

What are the IT requirements of system administration?

Systems management encompasses various components and subsets of IT systems management. System administration oversees many IT requirements, such as,

Application Monitoring – A subset of system management that monitors and manages the performance of applications. Discover complex systems and help to manage lifecycles and service levels.

Asset Inventory – Helps monitor and manage an organization’s software and hardware assets. Maintain control over versioning, patching, and licensing.

Log Management and Performance Analysis – This subset helps analyze system logs. It also helps collect, analyze, and correlate system data and infer system performance.

Capacity Planning – Helps companies ensure they have sufficient resources to meet their needs.

Security and Compliance – The role of this subset is to protect the system from malicious activity. It also runs tools such as antivirus, malware, intrusion detection, and data loss and prevention systems to help with regulatory compliance.

Network Monitoring – This monitors the network devices such as routers, switches, wireless access points, and endpoints. Network monitoring helps the Manager quickly identify failures and improve performance accordingly.

Systems Management Tools monitor and manage servers, storage, databases, virtualization, cloud, printers, PCs, and mobile devices. It provides complete system management of system configuration and helps in damage mitigation and data recovery.

Automation – This enables automated backup and restores automated workloads or desired configuration state. The network automation software also provides insight into errors, performance, availability, bandwidth, and IP address management.

Human Resources Processes – Monitoring and management of the company’s employees. Planning, recruiting, training, onboarding, and hiring are all processes that are part of this subset.

Help and Service Desk Management –  It ensures that issues have been addressed promptly and resolved from a single desk. IT teams can track issues, changes, and failed assets.

Systems Management Tools	key features
1. ManageEngine Endpoint Central	1. Patch management2. 3. Power Management 4. OS Imaging and Deployment 5. Endpoint security 6. Network Management 7. Remote Control.
2. Site 24*7	1. Website monitoring 2. Uptime and availability 3. Website Security 4. Real user monitoring 5. Platform compatibility 6. Server monitoring 7. Webpage speed 8. Cloud monitoring 9. Application performance 10. VM Management.
3. Nagios XI	1. Comprehensive Monitoring 2. Problem Remediation 3. Proactive Planning 4. Multi-Tenant Capabilities 5. Extendable Architecture 6. Awareness 7. Visibility 8. Reporting.
4. NinjaOne	1. Endpoint Monitoring 2. Network Discovery 3. Network Monitoring 4. Device Monitoring report 5. Capacity Utilization 6. Patch Management 7. Software Management 8. Remote Management.
5. SuperOps RMM	1. Task Management 2. Asset Management 3. Patch Management 4. Networks and Endpoints Monitoring 5. Automation 6. Policy Management 7. Workflow Management.
6. SolarWinds Server & Application Monitor	1. compatibility 2. Application coverage 3. Scripting capabilities 4. Cloud compatibility 5. Multi-level visualization 6. Virtual environment monitoring 7. Automatic discovery 8. Application focus.
7. Zabbix	1. Metric collection 2. Problem detection 3. Visualization and reporting 4. Notification and remediation 5. Security and authentication 6. Auto-discovery 7. Distribution Monitoring 8. Extensibility.
8. Paessler PRTG	1. Autodiscovery 2. Customizable dashboard 3. Network Monitoring and Flow Support 4. Reporting 5. Network Discovery.
9. FirstWave	1. Hardware inventory 2. Software inventory 3. Writes to a database 4. Constant re-queries 5. Software license management.
10. Op5 Monitor	1. Automated asset inventory 2. SLA templates 3. Performance monitoring 4. Autodiscovery 5. Network Monitoring.

10 Best Systems Management Tools & Software

• ManageEngine Endpoint Central
• Site 24*7
• Nagios XI
• NinjaOne
• SuperOps RMM
• SolarWinds Server & Application Monitor
• Zabbix
• Paessler PRTG
• FirstWave
• Op5 Monitor

Now let us look at the detailed information about the best system management tools.

1. ManageEngine Endpoint Central

Manage Endpoint Systems Management Tools Central offers a promising solution for managing and installing patches on devices in your network.

Managing the UI can be complex and cumbersome, so this platform offers excellent features for managing individual endpoints, making it convenient to manage and update the network centrally.

ManageEngine Endpoint Central (formerly Desktop Central) is one of the most widely used solutions for unified endpoint management.

This platform allows you to monitor your smartphones, devices, and tablets from one place.

The main features of this tool are patch management, remote desktop sharing, asset management, power management, and reporting.

This platform allows users to automatically deploy operating systems (Windows, Mac, and Linux) and third-party application patches to devices over the network.

This tool also offers a range of mobile device management and control features that can manage a range of Windows and Mac endpoints.

Power management is also one of the main features of this software, where power schemes can be defined and applied to Windows, Mac, and Linux devices.

ManageEngine Endpoint Central also helps you manage your IT resources. It scans all hardware and software devices added to your system and network and provides real-time alerts when changes occur.

ManageEngine Endpoint Central also offers several endpoint security add-ons that you can use to protect your devices from external threats from a security perspective.

It helps you scan and detect various vulnerabilities in your system that can pose severe threats to your system.

This platform helps you evaluate apps running on managed devices and provide reports that can determine whether they comply with your organization’s internal policies.

Pros and Cons of ManageEngine Endpoint Central

Pros	Cons
Convenient OS deployment	Limited third-party patching capabilities
A complete view of hardware and software	Configuration options can be overwhelming
The remote control feature is useful	Need to pay extra for add-ons
Test and approve patches before deployment

Demo Video

Price

You can get a free trial and personalized demo from here.

ManageEngine Endpoint Central – Trial / Demo

2. Site24x7

Site24x7 is one of the widely used solutions for comprehensively monitoring IT infrastructure.

This cloud-based website and server monitoring platform help you monitor websites, servers, clouds, networks, applications, and users in real time.

This platform is suitable for small and medium businesses. It is helpful for many job functions such as business owners/web application administrators, site reliability engineers, system administrators, and IT managers.

One of the best Systems Management Tools a system administrator will ever want to use. This software allows the user to analyze the performance of web applications, internet services, and private networks.

the platform provides critical performance analysis of multi-step web transactions, website performance monitoring, website speed monitoring (browser), DNS server, website uptime, website defacement monitoring, FTP speed (file transfer protocol), Representational State Transfer (REST ​​APIs), Secure Sockets Layer (SSL)/Transport Layer Security (TLS) certificates, and more.

It helps determine when an application is malfunctioning. Also, it helps us improve the user experience with real-time reviews.

Apart from managing the physical hardware and network environment, it is also useful for monitoring virtual machines and cloud components.

Pros and Cons of Site24x7

Pros	Cons
Quick setup and ease of use, with comprehensive monitoring and reporting capabilities	Finding the right tool in the dashboard is a bit hard and confusing
Monitoring alerts can be sent to your phone, SMS, email, or browser	Many would find it a bit difficult to add their custom plugins
Over 50 plugin integrations further enhance Site24x7’s monitoring capabilities	Features are paid and the demo is available for a shorter period
Professional Customer Support is available free of charge 24/7

Demo Video

Price

You can get a free trial and personalized demo from here.

Site24x7 – Trial / Demo

3. Nagios XI

Nagios XI is a software solution that helps you monitor and manage your IT infrastructure, providing problem resolution before it’s too late.

It helps small businesses to enterprise-level organizations anticipate risks associated with their IT infrastructure before they impact critical business processes.

This platform provides centralized monitoring and management of all IT infrastructure and network components. It provides a scalable alerting solution for applications, services, operating systems, system metrics, network logs, and network infrastructure.

Systems Management Tools Alerts administrators when the critical components fail and recover after the problem is resolved. It works mainly on Linux operating systems.

Comprehensively monitor your network to help you proactively plan and resolve problems immediately.

Nagios XI dashboards are designed to provide useful and customized information to individual users.

Nagios XI’s reporting module allows you to create and export out-of-the-box reports directly from the reports link on the dashboard.

There is an option to customize the report options which fit most reports in the Nagios XI interface.

Nagios XI uses a one-time licensing model with renewable annual maintenance plans. Nagios XI licenses are priced based on the number of nodes you monitor and are free for up to 7 nodes.

A node is something with an IP address. The license includes 1 year of maintenance and technical support (up to 10 cases), after which the maintenance plan must be renewed.

Pros and Cons of Nagios XI

Pros	Cons
Nagios XI’s numerous APIs simplify internal and third-party integrations	Third-party application and hardware support rely heavily on plugins maintained by the open-source community
A powerful Graphical User Interface (GUI) gives the flexibility to customize layout, design, and individual user preferences	Support is minimal as it’s mostly just a user-based support community rather than the usual customer support options
Automated systems help in pre-planned system updates which reduces future issues	Installation documentation is not easy to get on

Demo Video

Price

You can get a free trial and personalized demo from here.

Nagios XI – Trial / Demo

4. NinjaOne

NinjaOne (formerly known as NinjaRMM) is one of the most widely used software consisting of system management and monitoring tools.

This software provides a proactive and efficient interface for centralized management of endpoint services, patch management, software management, remote management asset management, backups, IT documents, and IT service desk functions.

NinjaOne is one of the leading solutions for improving and simplifying the work of IT teams. It provides a centralized monitoring and management platform that enhances customer satisfaction. NinjaOne is designed for Managed Service Providers (MSPs).

The platform also provides an effective credential management system that prevents technicians from accessing sensitive credentials on remote systems.

NinjaOne is a patch management, antivirus, alerting, policy management, and scripting product.

This Systems Management tool monitors endpoints running Windows, macOS, and Linux. This includes server monitoring. NinjaOne also offers an automated patch manager and configuration manager.

According to industry standards, this tool also provides an alert mechanism and focuses on the capacity utilization of the alert mechanism.

NinjaOne makes it easy to schedule patch management and other automated maintenance tasks.

Pros and Cons of NinjaOne

Pros	Cons
Proactive Customer Response	Smaller organizations may not be able to take benefit of all of the MSP-related features in NinjaOne
A powerful IT monitoring tool	Missing built-in script
Time-saving IT service management platform
Automatic network management

Demo Video

Price

You can get a free trial and personalized demo from here.

NinjaOne – Trial / Demo

5. SuperOps RMM

SuperOps RMM is IT infrastructure and network monitoring and management software. Supports MSPs (Managed Service Providers) in the task of monitoring customer systems.

Small and medium enterprises mainly use this software. The software helps track asset details, history, files, documents, and related tickets.

Automated workflows and real-time alerting solutions are also key features of this software.

SuperOps Systems Management software aims to build the next-generation MSP platform. This software helps you manage clients, projects, and IT documents from a unified source.

Tracking network, endpoint status, and performance tracking are done using an automated system when resource capacity exceeds a threshold that triggers an alert solution.

The RMM service includes a discovery module that records software and hardware devices. In addition, other changes made in the system are detected through the asset inventory.

The discovery service also logs the operating system version and installed software packages. This software inventory forms the basis of our patch management service.

All activity is then logged, whether automatic or manual. Many maintenance functions can be scheduled to help with automated tasks such as patch management so system administration tasks do not impact system availability.

Pros and Cons of SuperOps RMM

Pros	Cons
Works as a lightweight SaaS tool – great for businesses looking to grow	Manages only computers running Windows
Offers many multi-tenancy options, great for MSPs
Offers asset management, endpoint management, and patching under one roof

Demo Video

Price

You can get a free trial and personalized demo from here.

SuperOps RMM – Trial / Demo

6. SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is a reliable, efficient, and scalable infrastructure monitoring and management tool.

This standalone system management utility integrates with other SolarWinds management systems.

The company created an Orion platform

SolarWinds Server and Application Monitor is a systems management software suitable for large organizations, but the software can also run on smaller networks.

SAM is the perfect platform for application layer monitoring. This software is suitable for all business levels.

Comprehensive features for monitoring WAN activity help large enterprises manage their complex IT structure.

This software tracks the physical state of the server and monitors network traffic generated by applications running on the server.

This platform can run efficiently on operating systems such as Microsoft Windows Server, Linux, Solaris, Unix, and HP-UX. The software’s application monitoring system can track over 1,200 different applications.

The tool’s monitoring capabilities extend to cloud-based services. Monitoring activity in your Amazon AWS account and Microsoft Azure cloud services is easy with the platform.

Virtual environments within your infrastructure can also be monitored by software.

Once the software is installed, it scans and connects to the servers running on your system to take inventory and assess performance.

The Server and Application Monitor are available in six pricing tiers. All versions of the pack contain the same features. The price increases according to the capacity of the servers managed by the system.

Pros and Cons of SolarWinds Server & Application Monitor

Pros	Cons
Setup is a quick and easy installation	The licensing model is obsolete, and not adequate for service providers
This tool can handle all kinds of API requests from different platforms
The app has many ready-to-use templates that provide many monitoring options

Demo Video

Price

You can get a free trial and personalized demo from here.

SolarWinds Server & Application Monitor – Trial / Demo

7. Zabbix

Zabbix is ​​open-source-based software for monitoring and managing network servers, devices, services, and other IT resources.

A centralized solution that collects, stores, manages, and analyzes information received from your IT infrastructure and provides alerting solutions when capacity thresholds are reached.

Zabbix Systems Management Tools dashboards are fully customizable and maintain a high-quality look and feel. The management interface is clear with a well-defined color-coded display.

The software collects metrics from each endpoint and automatically detects incoming workflow issues.

Get a visual view of the IT environment using a modern visualization and graphical-based platform. It periodically scans the network for devices and performs predefined actions.

It helps in building a Distributed Monitoring Solution while maintaining centralized control.

Scan and Discover Systems comZabbix is ​​open source and free. However, customers need to pay for professional technical support.

Zabbix offers five different levels of support to meet the varying needs of our customers.

This is to ensure that all customers, from small businesses and large corporations worldwide, find the level of support that meets their needs.

Pros and Cons of Zabbix

Pros	Cons
Can monitor multiple operating systems	The reporting system could be improved
You can configure the screen to monitor multiple items	It needs a UI update to make it look more attractive
You can define several types of notification media
Easy implementation

Demo Video

Price

You can get a free trial and personalized demo from here.

Zabbix – Trial / Demo

8. Paessler PRTG

Paessler PRTG Systems Management software Network Monitor is one of the most potent products.

This platform provides a central management console to monitor all systems, devices, applications, traffic, etc. in your IT infrastructure on a unified platform.

This software runs on hardware and always has control over all data, configurations, and updates. PRTG Network Monitor is fully functional and requires no additional plugins or add-ons.

PRTG Network Monitor is economical, scalable, easy-to-use monitoring software. Paessler PRTG Network Monitor offers auto-discovery and scans your network by IP range.

It also offers a customizable dashboard with dials, charts, and maps. It also provides users with Windows GUI and his GUI which is web-based.

Paessler PRTG Network Monitor’s alert system allows you to design alert scripts. This allows you to control the types of network activity to check.

Paessler PRTG Network Monitor takes a different approach by allowing you to create web pages with network maps. Paessler PRTG Network Monitor also has customizable reports.

Pros and Cons of Paessler PRTG

Pros	Cons
Most cost-effective, scalable, and versatile network monitoring systems.	Complex integeration
Customizable alert and notification systems.	Complex integration

Demo Video

Price

You can get a free trial and personalized demo from here.

Paessler PRTG – Trial / Demo

9. FirstWave

FirstWave Open-AudIT is an Systems Management tool and audit system that implements automated discovery to compile and maintain an inventory of hardware and software.

The Discovery Service uses SNMP processes to gather information about all devices connected to the network and write this information to a database. A SaaS version of this software is also available.

In addition to the recognition system, the Open-AudIT package includes a configuration manager and a network mapper.

Configuration Manager is a security service that takes a snapshot of each device’s settings and periodically scans all devices.

Snapshots can also be used to standardize settings for all similar devices.

Network Mapper provides a variety of formats including physical map display and rack visualization.

Open-AudIT Systems Management software runs on Windows Server and Linux.

Pros and Cons of FirstWave

Pros	Cons
Offers a range of layout views	Many full features of the software are available in the expensive version of it
Configuration management
Network administration automation

Demo Video

Price

You can get a free trial and personalized demo from here.

FirstWave – Trial / Demo

10. Op5 Monitor

Op5 Monitor is server and network monitoring Systems Management Tools that enables small to large enterprises to monitor their on-premises, hybrid, or public cloud-based IT environments from a unified platform.

OP5 Monitor software is an open-source network and SNMP monitoring tool. The tool provides an auto-discovery feature that automatically detects devices connected to the network.

Once the program discovers your SNMP-enabled devices, the performance and availability of the devices can be easily monitored.

There is out-of-the-box support from various vendors to reduce the configuration required.

The  OP5 monitor is equipped to meet the monitoring needs of the most complex infrastructures.

OP5 is highly customizable and can be tailored to your exact needs without sacrificing complexity. And can be easily used on most devices.

Pros and Cons of Op5 Monitor

Pros	Cons
Simple dashboard	The open-source version lacks paid support
Additional support is provided to help new users	Need more compliance-based reporting options
Pricing is only available upon request

Demo Video

Price

You can get a free trial and personalized demo from here.

Op5 Monitor – Trial / Demo

Frequently Asked Questions

What are some reasons that system management tools are used?

System management tools help manage and maintain the various components of the system. It reduces the work complexity and helps in the prompt redressal of the processes.

It also provides coordination and helps to monitor different components of IT infrastructure. It also increases the productivity of the workforce and helps in cost management.

What are system management tools, and how are they used?

Systems management tools are software-based platforms that provide solutions to improve the monitoring and control of system administration and help organizations achieve their goals and run smoothly and properly.
 

The community version of many tools is easily available and can be used free of cost. And tools with more upgraded features can be used after subscribing to them.

3. What are the IT requirements of system administration?

Systems management Tools encompasses various components and subsets of IT systems management.

System administration oversees many IT requirements, such as, Application Monitoring, Asset Inventory, Log Management & Performance Analysis, Capacity Planning, Security & Compliance, Network Monitoring, Systems Management, Automation, Human Resources Processes, and Help & Service Desk Management.

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